Know-how

Every caregiver gives the same care

Most of what makes care good lives in one person's head. LumaCare turns it into a profile and guides that every caregiver can read before they start.

A care profile in LumaCare

See it in action

A short look at how it works - press play when you're ready.

Read the video transcript

Nobody knows Emma the way you do.

But it all lives in your head. So when you’re away, everyone guesses, or calls you.

Meet LumaCare: everything you know about her, ready for everyone who cares for her.

Tonight, for the first time in months, you’re going out. So this morning, her profile: allergies, medication, and who to call.

Then her care guides. LumaCare shows what’s missing, asks you a few questions, and writes the guide for you.

At four, Maria starts her shift, with a short summary of everything since she was last there.

At dinner, it all gets too loud. Maria opens the guide, and does it just the way you would.

And you actually enjoy your evening. Maria’s note says it went fine, and her new tip is saved for whoever comes next.

LumaCare. Every caregiver gives the same care. Start free today.

Everything about them in one profile

Medical conditions, allergies, medication, care guides and documents are gathered in one place, so nobody has to ask twice.

  • Allergies and medication always in view
  • Documents kept with the person they belong to
  • Only visible to people you've given access
Learn more
Care guides in LumaCare

Care guides helpers can skim

Write short guides for routines like bedtime, meals or a seizure, and let caregivers add tips as they learn what works.

  • Short, practical guides per routine
  • Caregivers can add tips when you allow it
  • Grouped in your own categories
Care guide topics marked as great, needing work or missing
AI-powered Premium

Find out what's missing

LumaCare checks your guides against the topics good care usually covers, then asks you a few questions and writes a draft for you to edit.

  • See which topics are missing or need work
  • A short interview instead of a blank page
  • Spots and merges duplicate guides
An AI summary of the last few days of care
AI-powered Premium

A briefing at the start of every shift

When a helper starts a shift, they get a plain-language summary of everything logged since they were last there.

  • Everything since their last shift, summarised
  • Journal notes during and after the shift
  • A summary of what happened on the shift
Learn more
The family contact list with emergency contacts marked

The right number in an emergency

Keep doctors, therapists, relatives and emergency contacts in one list, and print an emergency card for each person you care for.

  • Contacts linked to the people they help
  • Emergency contacts clearly marked
  • A printable emergency card

What your helpers see

Helpers read the profile and guides before they start, add tips where you allow it, and get a briefing on what's happened since their last shift.

Your family, your rules

You decide who sees what

Give each person exactly the access they need, and keep sensitive information to the few who should see it.

Helpers are only notified on shift

Helpers get updates while they're working - not on their day off.

Your data stays in the EU

Stored in EU data centres and handled under GDPR, including the extra protection for health data.

One price for the whole family

Relatives and helpers are included in your plan - nobody pays per person.

Frequently asked questions

Where do I start with care guides?

Start with the routines people ask you about most. On Premium, the guide builder suggests the topics to cover and asks you a few questions, so you never face a blank page.

Can helpers change the guides?

Only if you give them permission. You can also let caregivers add tips to a guide without being able to edit the guide itself.

Who can see medical information?

Only the people you've given access to. Each person's permissions decide what they can see.

Make good care the standard

Start free and write down what only you know today.

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